GS Care Plus
We will further ‘plus’ our customers’ maintenance and management experience.
Customer-Centered Service
Customer-Centered Service
We operate a company-wide quality management system based on ISO 9001 and 14001.
We use only genuine parts that have undergone rigorous testing to provide quality that satisfies customers.
For each model, our skilled engineers identify the root cause of the failure and share failure handling progress through a real-time mobile phone text service.
Our dedicated service staff will provide detailed answers to all inquiries. Emergency personnel are on standby 24 hours a day, 365 days a year to provide quick and accurate emergency repairs.
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We Knock on the Hearts of Our Customers.
We operate a company-wide quality management system based on ISO 9001 and 14001.
We use only genuine parts that have undergone rigorous testing to provide quality that satisfies customers. -
We Provide Optimal Solutions.
For each model, our skilled engineers identify the root cause of the failure and share failure handling progress through a real-time mobile phone text service.
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We Assure Our Customers.
Our dedicated service staff will provide detailed answers to all inquiries. Emergency personnel are on standby 24 hours a day, 365 days a year to provide quick and accurate emergency repairs.
Our Reliable Service
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Quick, Accurate Response Service 24 hours a day, 365 days a year Deploying our best skilled engineers within 30 minutes Rapid processing of customer claims
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Rapid Parts Procurement System Operating a quality management system based on ISO 9001 and 14001 Improving component safety through seamless quality control Equipped with more than 2 sets of major spare parts Reduced apartment costs by replacing and repairing repairs
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Periodical Safety Inspection Program To prevent elevator accidents, conduct monthly regular inspections and precise comprehensive diagnosis once a year. Supplementing and replacing with major certified products that meet inspection standards in accordance with the Elevator Safety Management Act (Revised Edition)
Comprehensive Maintenance Service
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Extended LifespanExtended Lifespan
Thorough preventive inspections
and timely replacement of parts
contribute to extending
the lifespan of elevators. -
Cost SavingsCost Savings
During the contract period,
elevator operation parts will be
provided at no additional cost. -
Quality ImprovementQuality Improvement
Systematic safety management
ensures optimal
product condition.
Thorough preventive inspections and timely replacement of parts contribute to extending the lifespan of elevators.
During the contract period, elevator operation parts will be provided at no additional cost.
Systematic safety management ensures optimal product condition.
GM Maintenance Service
Our cost-effective service encompasses the advantages of both routine and comprehensive maintenance.items | POG(Simple Maintenance) | GM(POG+2-year Warranty Extension) | FM(Comprehensive Maintenance) |
---|---|---|---|
Comprehensive maintenance | X | X | ○ |
General maintenance | ○ | ○ | ○ |
Parts exchange | Paid | Free | Free |
Repair work | Paid | Free | Free |
Statutory regular inspection | Paid by Customers | Paid by Customers | Paid by GS Elevator |
Contract period | 1~2 Years | 4 Years | 5 Years |
All Service Centers & GS partner companies
are connected to one customer care center.