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Customer Care Center 1670-0917 Contact Us

· Weekdays 09:00~18:00

GS Care Plus

We will further ‘plus’ our customers’ maintenance and management experience.

Customer-Centered Service

Customer-Centered Service

We Knock on the Hearts of Our Customers.

We operate a company-wide quality management system based on ISO 9001 and 14001.
We use only genuine parts that have undergone rigorous testing to provide quality that satisfies customers.

We Provide Optimal Solutions.

For each model, our skilled engineers identify the root cause of the failure and share failure handling progress through a real-time mobile phone text service.

We Assure Our Customers.

Our dedicated service staff will provide detailed answers to all inquiries. Emergency personnel are on standby 24 hours a day, 365 days a year to provide quick and accurate emergency repairs.

  • We Knock on the Hearts of Our Customers.

    We operate a company-wide quality management system based on ISO 9001 and 14001.
    We use only genuine parts that have undergone rigorous testing to provide quality that satisfies customers.

  • We Provide Optimal Solutions.

    For each model, our skilled engineers identify the root cause of the failure and share failure handling progress through a real-time mobile phone text service.

  • We Assure Our Customers.

    Our dedicated service staff will provide detailed answers to all inquiries. Emergency personnel are on standby 24 hours a day, 365 days a year to provide quick and accurate emergency repairs.

Our Reliable Service

  • Quick, Accurate Response Service 24 hours a day, 365 days a year Deploying our best skilled engineers within 30 minutes Rapid processing of customer claims
  • Rapid Parts Procurement System Operating a quality management system based on ISO 9001 and 14001 Improving component safety through seamless quality control Equipped with more than 2 sets of major spare parts Reduced apartment costs by replacing and repairing repairs
  • Periodical Safety Inspection Program To prevent elevator accidents, conduct monthly regular inspections and precise comprehensive diagnosis once a year. Supplementing and replacing with major certified products that meet inspection standards in accordance with the Elevator Safety Management Act (Revised Edition)

Comprehensive Maintenance Service

  • Extended Lifespan
    Extended Lifespan

    Thorough preventive inspections
    and timely replacement of parts
    contribute to extending
    the lifespan of elevators.

  • Cost Savings
    Cost Savings

    During the contract period,
    elevator operation parts will be
    provided at no additional cost.

  • Quality Improvement
    Quality Improvement

    Systematic safety management
    ensures optimal
    product condition.

Extended Lifespan

Thorough preventive inspections and timely replacement of parts contribute to extending the lifespan of elevators.

Cost Savings

During the contract period, elevator operation parts will be provided at no additional cost.

Quality Improvement

Systematic safety management ensures optimal product condition.

GM Maintenance Service

Our cost-effective service encompasses the advantages of both routine and comprehensive maintenance.
GM Maintenance Service
items POG(Simple Maintenance) GM(POG+2-year Warranty Extension) FM(Comprehensive Maintenance)
Comprehensive maintenance X X
General maintenance
Parts exchange Paid Free Free
Repair work Paid Free Free
Statutory regular inspection Paid by Customers Paid by Customers Paid by GS Elevator
Contract period 1~2 Years 4 Years 5 Years

All Service Centers & GS partner companies
are connected to one customer care center.

No e-mail Collection Without Permission

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Our company prohibits the unauthorized collection of email addresses posted on this website using email harvesting programs or any other technical means.
Please be aware that violation of this may lead to criminal prosecution under the Information and Communications Network Act.

Publication Date: November 21, 2023