Quality Management

Sustainability

GS Elevator is taking steps towards becoming a ‘Sustainable Global Company’ in line with its Sustainable goals and detailed action plans.

We always think and act from the customer's perspective and stay close to our customers. GS Elevator strives to improve customer value by focusing on the management philosophy of “Always think and act from the customer’s perspective and be close to the customer.”

Quality Management Policy

GS Elevator pursues continuous quality innovation based on a customer-oriented mindset and seeks to maximize customer value.

We strive to achieve customer satisfaction by understanding customer needs in all areas including quality, price, delivery, and service.
We do our best to continuously improve product durability and ensure zero defects.
We ensure continuous quality improvement and quality reliability and stability through the development of new products.

All executives, employees and partners of GS Elevator are always aware of the Quality Management Policy and do their best to actively and continuously improve quality to ensure that the values we pursue are realized.

Quality Management System

Goals

To establish GS Elevator’s technical capabilities and production system.
To eliminate unnecessary processes through standardization of all operations and reduce defect incidence to less than 5%.
To reduce the future A/S rate to less than 30% compared to the previous year by analyzing the roots of existing A/S content.

1. ISO 9001

GS Elevator efficiently establishes, maintains, and develops a quality management system in accordance with the ISO 9001 standard. Additionally, we actively pursues quality improvements to prevent various failures, aiming to establish a culture of prioritizing quality and continuous quality enhancement.

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2. Quality Control System (PDCA)

01. Planning

Identify manufacturing process system / prepare work standards / establish production plan
02. Execution

Application and management of raw materials and subsidiary materials / Manufacturing process management
03. Measurement and Analysis

Monitoring and measurement / nonconforming product management / data analysis
04. Improvement

Continuous improvement / corrective action / preventive action

Planing -> Execution -> Measurement and Analysis -> Improvement

Preliminary Quality Check

"GS Elevator aims to deliver top-quality products through thorough pre-production quality checks. To achieve this, various inspections are conducted, including process-specific checks and final product inspections based on manuals. Only products that meet all standards and comply with regulations are approved for release following specified procedures. We consistently strive to maintain the highest quality We are always striving to maintain the highest quality.

Process Inspection
Finished Product
Inspection
External Test
Test Result
Management

Post Quality Control

Continuous Improvement
We pursue a future-oriented strategy by actively responding to continuous quality improvement and problem prevention in terms of safety, quality, productivity, delivery, cost, and resources according to the continuous improvement system.
Strengthening Customer Communication
GS Elevator promptly responds to customer complaints by receiving and processing complaints. We are doing our best to achieve customer satisfaction by quickly responding to and improving customer requirements for product quality. In addition, through establishing and managing policies for consumer safety and health, we use customer complaints as feedback to prevent similar problems from recurring.